Frequently Asked Questions
Everything you need to know about our gamer-inspired fashion collections.
How long does shipping take for apparel orders?
Standard shipping typically takes 5-7 business days within the United States. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy for clothing?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start a claim and receive a prepaid shipping label.
How do I ensure I choose the right size?
Each product page features a detailed size chart. Since our gaming hoodies and tees range from slim-fit to oversized, we recommend measuring a favorite garment at home and comparing it to our specifications.
Are the graphic prints durable enough for machine washing?
Yes, our apparel uses high-quality screen printing and DTG techniques. To preserve the design, we recommend washing inside out in cold water and tumble drying on low heat.
Do you offer international shipping?
Absolutely. Open Gaming Store ships to over 50 countries worldwide. Please note that international customers are responsible for any applicable import duties or taxes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.